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Customer Comments

  • “AuCom is very good at support because they only do Soft Starters, they have a concentration on that. That makes them better than the rest of the competitors.” - Chinese customer.
  • “Their backup service has always been really, really good.” - New Zealand customer.
  • “Dealing with AuCom is like dealing with friends. With the big multinationals it is just business. AuCom treat you like a friend – they help us tackle us issues as we come along.” - Philippino customer.
  • “Support is very professional, prompt, they always back us up. Response is very quick.” - Australian customer.
  •  “The great strength of AuCom is their flexibility compared to bigger companies. They really try and understand my situation and respond.”  - Philippines customer.  
  • “Their dedication to soft starters is important – their competitors have many offerings but AuCom is totally dedicated, they understand it more than anyone and are willing to share that knowledge with people like us." - American customer.
  • “Their products are easy – easy to use, easy to service, easy to get support for.” - New Zealand Electrical contractor.
  • “Their support is excellent – the tech notes are very good for installations, and after the fact they are also great.” - American customer.
    “They are not a huge company so are very flexible. Our relationships with people in their company is very good.” - Italian customer.
  • “They are one of the best vendors we have every worked with. It is not a vendor relationship as such, but a partnership. They fully understand our needs.They are very attentive.” - American customer.
  • “They have a good work ethic, and a good customer support ethic. With them the customer is king.” - South African customer. - Italian Customer
  • “We are happy with our relationship with AuCom, on a human level, on a business level and on a technical level.” - South African customer.