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22 April 20201 min read

Soft Starter Troubleshooting

Benshaw Pocket Technician is a free soft starter troubleshooting app available from Benshaw for both iOS and Android devices. The new app retrieves data from Benshaw EMX4 Series Soft Starters to help users identify, analyze and resolve common motor starting issues rapidly.

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The Benshaw Pocket Technician app is available now from the App Store and Google Play. The new app from Benshaw allows users to quickly view and share useful troubleshooting data from any Benshaw EMX4 Series Soft Starter.

Benshaw Pocket Technician is available for download at Apple’s App Store (for iOS devices) and Google Play (for Android devices). The new soft starter troubleshooting app allows users to scan an on-screen QR Code generated by any Benshaw EMX4e or EMX4i soft starter and display detailed information, including starter model, status and last three trips. The Pocket Technician also links users directly to relevant sections of the Benshaw website for quick, easy access to product manuals and support documents.

Soft Starter Troubleshooting Support in the Palm of Your Hand

Equipment operators can use information retrieved by the Benshaw Pocket Technician app to identify and rectify soft start problems in real time. The app also makes it easy to share data with Benshaw’s technical support team if assistance is needed: After scanning the soft starter’s on-screen QR Code, simply press the ‘share’ button and all data is ready to send to support via email, text or messenger. It’s that simple.

Click here to learn more about the Benshaw Pocket Technician app.

 


Electrical Solutions to Mechanical Problems

Benshaw is widely recognized as a leading provider of applied motor control technologies. We thrive on complex applications and work diligently to bring cost-effective motor control and protection solutions to our customers. With operations spanning the globe, Benshaw now offers the broadest family of globally supported, globally certified, low and medium voltage soft start solutions in the industry.

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