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AuCom provides comprehensive motor control solutions for both Low Voltage and Medium Voltage applications, including Soft Starters, Drives, and Motor Control Centres.
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AuCom specialises in delivering tailored motor control solutions across a wide range of industries, from HVAC to Oil & Gas, to Mining & Quarrying.
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Privacy Policy

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The information we collect

You are free to explore the AuCom website, use our mobile apps and software tools without providing any information about yourself. When you make an enquiry or download specific free resources from our website, we request that you provide personal information about yourself, and we collect navigational information.

We collect email addresses from:

  • People making enquiries
  • People registering for AuCom online services including the AuCom hub
  • People requesting free information and advice
  • People requesting to receive email newsletters

 

Personal Information

This refers to any information that you voluntarily share with us and that identifies you personally, including contact information, such as your name, e-mail address, company name, and other information about yourself or your business.

Navigational Information

This refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed.

What do we do with this information?

We collate this information to:

  • Enable us to respond to enquiries
  • Send out information and advice as requested
  • Send newsletters to those who have made a request

No information is sold to any third party company. When you submit a sales or support enquiry form, the AuCom office in your region will handle your enquiry to ensure you receive the best possible service and support. They may forward your enquiry, including your contact details, to an AuCom distributor in your location.

Mobile Applications

Mobile applications published by AuCom (including the AuCom Start Here app) do not collect or share any personally-identifying information. Any and all user input provided or data retrieved from a connected AuCom product during the use of these mobile applications is stored locally and remains on-device and under exclusive control of the user.

Any data exported by the user and provided to AuCom (e.g. as part of an online support inquiry) is handled in accordance with the terms laid out in this privacy policy.

Unsubscribe

If you want to unsubscribe from any automated email communications from us, please click the unsubscribe link at the bottom of the email.

We will immediately remove you from our database if requested. To do so, please contact us directly at marketing@aucom.com.