Website Terms & Conditions

The information we collect:

You are free to explore the AuCom website, use our mobile apps and software tools without providing any information about yourself. When you make an enquiry or download specific free resources from our website, we request that you provide personal information about yourself, and we collect navigational information.

We collect email addresses from:

  • People making enquiries
  • People registering for AuCom online services including the AuCom hub
  • People requesting free information and advice
  • People requesting to receive email newsletters

“Personal Information”

This refers to any information that you voluntarily share with us and that identifies you personally, including contact information, such as your name, e-mail address, company name, and other information about yourself or your business.

“Navigational Information”

This refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed.

What do we do with this information?

We collate this information to:

  • Enable us to respond to enquiries
  • Send out information and advice as requested
  • Send newsletters to those who have made a request

No information is sold to any third party company. When you submit a sales or support enquiry form, the AuCom office in your region will handle your enquiry to ensure you receive the best possible service and support. They may forward your enquiry, including your contact details, to an AuCom distributor in your location.


If you want to unsubscribe from any automated email communications from us, please clikc the unsubscribe link at the bottom of the email.

We will immediately remove you from our database if requested. To do so, please contact us directly at